Hospitals Get Inspiration From Toyota
Published Monday, 09 May, 2011 by Blog Admin. Categories: News.
What did Virginia Mason Medical Center CEO, Dr. Gary Kaplan, do when his facility started to lose money in 1998? He visited hospitals around the U.S... He talked with many of the smartest minds in the industry. And after two years... he decided there wasn't one institution in the entire medical system whose footsteps he felt were worth following. So, he turned to Japanese automaker, Toyota, for inspiration, instead.
Three years after starting his mission, Dr. Kaplan decided to focus on emulating Toyota's lean management style, which aims on eliminating waste in the production process. According to…